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Stronger Than Ever

In a world that’s been turned upside down by the COVID-19 pandemic, one thing’s for sure—the pet industry has made the most of the grim situation and, once again, demonstrated its durability.

How Pet Businesses Have Survived the Pandemic

Quick adjustments and the support of their local communities have been instrumental in helping pet care professionals navigate this difficult time.

Satisfying Regional Needs

Geographical retailing allows retailers to provide an appropriate portfolio of products tailored to the specific wants and needs of local pet owners.

Pricing Right

In order to appeal to customers of all income levels, retailers should rely on a good, better, best strategy to provide quality products at a variety of price points.

A Natural Leader

Jeanne Jacobs, leader of business development for PetAlive, discusses how the brand has grown into a one-stop destination for herbal and homeopathic healthcare solutions.

Seeking Out Sustainability

Incorporating sustainable practices into a pet business will have multiple long-lasting benefits.

Collaboration, Convenience & Credibility

Stewart Shanley, CEO of Earth Animal, and Michael Baker, president of Pet Food Experts, discuss what their companies have learned through the Coronavirus pandemic.

Keeping It Cool

When it comes to dealing with difficult customers, groomers who are able to keep their cool and stand their ground will come out on top.

What We Learned from the DCM Crisis

It’s time to take a retrospective look at how the FDA’s report on the alleged connection between DCM and grain-free dog food impacted and changed the pet industry.

The Future of Pet Retail

There’s always going to be a need for pet products, but how pet stores navigate the uncertain future of retailing will have a huge impact on their ability to remain competitive.

On the Go

Whether it’s by plane, train or car, pet parents need to be prepared for any situation when traveling with their furry friends.

Building a Training Department

The right assortment can turn new pet owners into lifelong consumers.
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August 2020

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