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How to Deliver a Satisfying Shopping Experience

Retailers should be able to recognize customer satisfaction levels, and adjust to meet the needs of customers.

6 Key Considerations When Acquiring a Business

Making a strategic acquisition can be a great way to grow your business, but only if you do the proper due diligence.

The Five Most Important Considerations When Selling Your Business

Two M&A experts share valuable guidelines for navigating a process that is always complicated and often overwhelming for business owners.

Preparing the Pack

Kriser's takes employee training to new levels with programs tailored for Millennials.

The Right Staff

Building an effective team of employees for your salon will require finding candidates who not only have the necessary skills, but also fit the image of your brand.

Get With the Program

Structured employee training builds the skills that are necessary to drive retail success.

HR Hacks

Demystifying human resources in your small business.

Retailing is not Third Grade Math

Why setting a price for an item should be more than simple multiplication.

Don’t End Up in the DOL Doghouse

How to survive an audit of your pet business when the Department of Labor comes knocking.

What You Track Grows

Measuring these three numbers is key to increasing yearly revenue.

Promoting a Service Attitude

Good customer service is imperative to running a successful business.

How to Resolve Staff Conflicts

There are nine key steps that pet store owners and managers can take to effectively overcome conflicts among their employees.
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