The success of Connecticut-based retailer NorthPoint Pets and Company illustrates the importance of prioritizing service over sales to build customer loyalty.
With two New Hampshire locations filled with fun activities, live animals and extensive retail offerings, Woofmeow has carved a niche for itself as a unique destination for pet owners and other curious visitors.
The product of a lifelong love of pets and industry experience, Most Valuable Pets has set itself apart as an exceptional retailer of live animals and supplies for almost 27 years.
Driven by an unparalleled love for dogs, a deep knowledge of pet nutrition and a commitment to personalized, caring customer service, Nancy Guinn has built Dog Krazy into a five-store success story with continued growth on the horizon.
In just a few short years, Ben and Lisa Prakobkit have grown their store, The Modern Paws, into an award-winning operation known for impeccable store design and standout customer service.
For nearly 20 years, Angels’ Eyes has been the brand that pet owners turn to for help in eliminating their dogs’ unsightly tear stains.
Lori R. Taylor, CEO and founder of TruDog, is determined to help dogs live longer, happier and healthier lives by providing nutritious, clean pet food.
Located in Santa Fe, N.M, Teca Tu embraces its community and regional culture in every aspect of its business, making it a standout pet specialty retailer in its home city and beyond.
At Woof! Orlando, owner Michelle Olds and her team provide dogs with a human-grade experience, whether they come in for a quick grooming appointment or an overnight stay.
Riverfront Pets’ beautifully designed interior reflects the level of care and love its owners put into every aspect of providing quality products and care for local pets.
Bark Out Loud Doggie Boutique & Café makes an impact with local pet owners by hosting charming events and marketing with a personal touch.
The Green K9 is a one-stop shop that combines a focus on healthy pet products with services that cultivate client loyalty and trust.
Pittsburgh’s Healthy Pet Products is a successful fusion of owner Toni Shelaske’s wealth of knowledge in both store design and nutritional pet products.
Driven by her passion for customer service and natural health, owner Tammi Janel goes beyond the products on the shelves to offer a holistic wellness experience for pets and people at Blackbird’s Bowl.
Offering allergen-free foods and helping the community has been a winning formula for TailsSpin.
By combining dedication to pet nutrition, customer service and community involvement, the Loyal Biscuit Co. has earned the loyalty and love of Maine’s pet owners.
Brookside Barkery & Bath has combined polished merchandising and marketing with a holistic approach to nutrition to reach the forefront of the pet wellness movement in Kansas City, Mo.
With The Hip Hound in their neighborhood, Portland, Ore.’s dog community has it good.
The combination of a rural country store feel and eclectic merchandise has made Cindra Conison’s The Quirky Pet a cult favorite for dog lovers near and far.
Katie Pottenger, owner of Parker’s in Chicago, explains how she has worked to evolve her pet boutique’s brand since it opened seven years ago.